Zippo Repairs: Storm Lighter
It works or we'll fix it for free.™
We do not make this promise lightly. We know that behind every windproof Zippo lighter sent in for repair, there is an owner who trusts us to make it right again. Whether a windproof lighter is 5, 15, or 30 years old, it will serve for years to come as a reliable source of flame - we guarantee it!
1. Prepare the Zippo lighter for shipping
- Before returning the lighter, you must remove the insert from the case and let it air dry for two days, so that it no longer contains lighter fuel.
- The insert can then be placed back in the case and the entire lighter can be sent to the repair clinic.
*Note: inserts are not repaired. The normal repair procedure consists of replacing the original insert with a brand-new insert. The original is not returned.
2. Shipping to the Zippo European Repair Clinic
- Please include a short note with your name, address, phone number, email address, and a description of the problem.
- Send the complete lighter by registered mail or as an insured package.
Address:
Zippo European Repair Clinic
Groendahlscher weg 87
D-46446 Emmerich am Rhein, Germany
3. Add the repair form.
Add the repair form.
