Support Center

MY ORDERS

Go here to your account information. Check the status of an order, the balance on an eGift card or track the location of an existing order.

My Orders
Check status

STORE INFORMATION

More information can be found on the website Zippo.be. Below you will find some topics about the ordering process and gift cards.

FAQ about ordering
Payment methods
Sales- & discount codes
Shipping
Returns and exchanges
Orders/cancellations
Zippo.nl Accounts

REPAIR

We know that behind every Zippo product that is under warranty and sent for repair, there is an owner, depending on our promise to repair or replace it. Click on the link below for information about product repair.

Zippo Product Repair Center

PRODUCT CARE

Find detailed information about your Zippo product. Here you will find product instructions, tips for maintaining your product and safety information.

First use of your new Zippo lighter
Maintenance and cleaning of your Zippo lighter
Filling a Zippo lighter
How do you replace the flint of your Zippo lighter
Cutting off/replacing the wick of your Zippo lighter
Get to know your Zippo pipe lighter
Get to know your Zippo hand warmer
Filling a Zippo hand warmer
Lighting your Zippo hand warmer